Responding to User Feedback, V14

Responding to User FeedbackEvery so often, we ask our users to let us know what they’d like to see in ROBLOX, then respond to some of the most insightful comments and pertinent questions. We gathered questions in a totally different way this time; in-game! We’re always in ROBLOX for one reason or another, and users provided us with plenty of questions to answer about a wide range of ROBLOX topcis. This time, John Shedletsky, ROBLOX’s Creative Director, addresses inquiries about spell checking features, a Ghost mode, a donate button, updates about our new lighting system, and much more. 

Ever thinking of making a spell checker for the chat feature? 

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A Behind-the-Scenes Look at ROBLOX Customer Service

ROBLOX continues to grow larger each day – which also means that more users have questions or need help with all things ROBLOX. Luckily, our Customer Service team is highly trained in assisting our users and finding solutions to their problems in a timely manner. We chatted with members of the ROBLOX Customer Service team about what they do, what you can do if you have an issue, and steps you can take to keep your account secure. 

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Weekly ROBLOX Roundup: February 17, 2013

Weekly ROBLOX Roundup Logo, V2Every week, we’re busy telling the stories behind our platform, our technology and our place in the gaming and technology industries. For those of you who catch up with ROBLOX over the weekend, the Weekly ROBLOX Roundup collects the best stuff to hit our various avenues of publication in the last week. This time: remembering Erik Cassel, ROBLOX’s Presidents Day Sale, new RGC 2013 announcements, a spotlight on Agent767 and his awesome world-destruction script, some ROBLOX tower defense, and other bits and pieces.


Seven-day Blog Recap

Erik HikingIn memory of Erik Cassel

Last week, ROBLOX Co-Founder Erik Cassel passed away after a three-year battle with cancer. We released a pair of ROBLOX items in commemoration of Erik – his trademark hat and an Erik t-shirt — on Friday, and will be donating a substantial portion of the proceeds to cancer research.

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Spotlight: Agent767′s Script for Fully Destructible Worlds

We like using our Spotlight articles to feature not just famous ROBLOXians, but those who are doing innovative things with our platform. If you pop over to Agent767′s profile, you’ll see different iterations of Crossroads, a map that has become universally known on ROBLOX. Each of the iterations feature a slightly modified fragmentation tech test, and we’re here to tell you that these tests are awesome. 


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Erik Cassel Apparel: Proceeds go to Cancer Research

In honor of ROBLOX co-founder Erik Cassel, we’re featuring some special clothing items until February 25. Longtime users know that Erik could often be found in ROBLOX wearing the “Well Worn Hat” – this hat meant a lot to Erik, and now that he’s passed, it means a lot to us. We’ve re-named it Erik Cassel’s Hat, and we’re now offering it for 20 Robux. We’ve also made new commemorative “Erik” t-shirts, which are only a single ticket. We hope you’ll wear them in remembrance of Erik. Based on the sales of these items, ROBLOX will make a substantial donation to cancer research. Thank you to the entire ROBLOX community all for your respect and support.

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RGC 2013: Announcing the London Venue and Third Location!

If you’ve been keeping up with our ROBLOX Game Conference announcements, you know that we’re taking RGC 2013 on the road, and will be stopping off at the Museum of Science and Industry in Chicago on July 13, before traversing the Atlantic to visit our UK fans in London. What you don’t know is where we’re going in London, and where we’re going after that.

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The ROBLOX Presidents Day Sale Starts February 15th

Presidents Day SaleOver the next seven days — Friday the 15th through Friday the 22nd — ROBLOX is playing host to a massive Presidents Day Sale. And when we say “massive,” we mean it. Not only are we discounting select hats and gear by 30-50%, we’re making a number of items limited, putting currently unavailable items back on sale, releasing user-created hats as official ROBLOX hats, and launching a new round of gear for the week. We’re going to keep you busy.

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