ROBLOX continues to grow larger each day – which also means that more users have questions or need help with all things ROBLOX. Luckily, our Customer Service team is highly trained in assisting our users and finding solutions to their problems in a timely manner. We chatted with members of the ROBLOX Customer Service team about what they do, what you can do if you have an issue, and steps you can take to keep your account secure.
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Let’s face it, when you run a website or gaming service that is used by millions of people each day, there are going to be a few bad eggs. It’s an unfortunate truth. Scammers, especially around the holidays, are looking to steal account information through various schemes and tricks. We’re not writing this to scare you; we’re writing this to prepare you. With common sense and some of the suggestions in this article, you can make your ROBLOX account hack-proof.
Never give out your account information
This may sound obvious, but you’d be amazed how many users are tricked into giving up their account details. Often, ROBLOX scammers make false promises to get you to divulge your account details. Here’s a checklist of requests to think twice about.
If you are developing a scripting language, it turns out that allowing clients to load and execute arbitrary bytecode is a really bad idea. Lua, the embedded scripting language that ROBLOX uses, unfortunately allows this by default. After some deliberation, we decided to remove this capability from ROBLOX Lua.
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